Commonly asked questions

We’re sure you have some questions, before you enquire, kindly read some of our FAQ’S that may be able to answer any questions you have.

Where are you based?

We're Australian founded and based, frequently travel internationally for weddings worldwide.

Do you travel?

Yes, we often travel. Travel is included in the investment.

La Este accepts a considered number of international weddings each year, bringing our signature photography and cinematography experience to celebrations internationally and now throughout the United States.

Recommended suppliers

Once we have locked in your date with a deposit every couple is sent a curated list of recommended suppliers we trust and know will work seamlessly alongside us.

What is a formalities film?

A 40-80 minute film, edited and colour-graded of your entire ceremony, entrance into reception, speeches and first dances, with highlight clips from the day intertwined in between each formality segment to transition into the next part of the day for ease of viewing.

Destination weddings & multi-day events

We capture multi-day weddings internationally and often travel to different parts of Europe and United States each year.

Can you assist with a timeline?

Full breakdowns and planning timelines are available for booked clients. Every booked couple receives custom timeline support from us as industry experts, gallery curation, planning support and hands-on direction.

Deposit

We require a 30% deposit to secure your date.

Extra hours

Pricing is quoted in our investment brochure sent upon enquiry.

How many photos are delivered?

We aim to deliver up to 2000 stills. We don’t limit the amount, we provide a refined and curated gallery.

Turnaround time

For photography it's generally within one to two months. For films the turnaround time for a highlights video is approximately two to three months.

We provide you with preview images up to 72 hours after your wedding

Do we receive preview photos?

You will receive an email and/or text from us in regards to your online gallery link which will display up to 100 edited photos provided to you up to 72 hours after your wedding day.

We’re awkward with photos

This is something we come across regularly with couples, our years of expertise have enabled us to have no issues creating a comfortable atmosphere for all of our previous couples that felt awkward in front of a camera.

Travel time between locations

If you have a fair distance between your getting ready locations and venue, this does take away from the time we get to take your photos.

Enquire about additional hours.

Delivery

We deliver our photos and films digitally. 

You'll receive your stills and films from us via a curated online gallery.

Refunds & cancellations

As per the legal contract you sign when you book with us to capture your day, you are legally agreeing to forfeiting your deposit should you regretfully cancel your wedding or cancel your booking for any reason. This is a strict industry standard across all wedding suppliers. As much as we sympathise with those who must make that decision we have held that date and aren’t guaranteed to book it again. We understand this can be frustrating although we do ask you to thoughouly read the contract upon booking to avoid disappointment. Postponements, if you work with us willingly to choose a date we’re available we can hold your deposit and transfer it to the new date. Postponements that are rescheduled for a date we are not available will lead to your deposit being forfeited.

Raw images and films

Raw images and films are not delivered.